Last week, Apple announced that customers will soon be able to purchase the tools and parts they need to repair their iPhones at home.
About the switch: the Right to Repair
After years of requiring consumers to patronize expensive authorized repair shops in order to retain the warranty on their personal devices, Apple has experienced a change of heart. This shift is likely related to the FTC’s policy change made at President Biden’s request, which would restore the right of individuals and small businesses to repair the products they own. Previously, Apple had resisted any efforts to appease the Right to Repair movement, stating that it would be unsafe for both the user and the device if attempts at self-repair were made.
When discussing Apple’s decision to expand device repair options, Jeff Williams, Chief Operating Officer at Apple recently stated:
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”
What this means for Apple users
Once Apple makes replacement parts available to the general public in 2022, people will be able to fix their devices at the location of their choice, and still maintain their Apple warranty. Not only will consumers be able to increase the lifespan of their devices at a low cost, but they could also potentially help reduce e-waste by doing so.
According to Apple Insider, customers needing to repair devices will be able to purchase parts online, following a self-diagnostic assessment. Upon purchasing, they will also receive a manual with instructions on how to remove the faulty part and replace it with a new one. Over 200 parts and tools are expected to be released upon the part store’s opening, enabling customers to make a variety of fixes on the iPhone 12 and 13. Apple also plans to release replacement parts for Macs later next year.