As many are already aware, Facebook has been offering users a chance to post a pre-made, semi-editable “Year in Review” slideshow to their timelines. These slideshows simply take someone’s most popular posts, photos, shares, and statuses from the past year, then stitches them all together into a themed album.
The idea is to show everyone their best highlights of the last year, invoke happiness and some nostalgia, while simultaneously showing how great Facebook is for collecting these memories. Well, some people aren’t so happy with what the feature has pulled from their account.
With the slideshow automatically curating its content, certain, less comfortable, events can be accidentally spotlighted as well. Facebook has acknowledged this however, and says that it “can do better.” Product manager Jonathan Gheller has apologized to a father who lost his daughter in 2014, which threw the problem into relief.
While Facebook certainly was intending no harm, sometimes it really makes all the difference to just take some extra precautions when designing or developing something for consumers or customers.
Via Engadget.