Bots for businesses are here to stay. The chatbot market is expected to grow from its current market value of more than $250 million to over $1.34 billion by 2024. Growing technology is enhancing the way businesses are using bots to engage users online in an increasingly personalized way.
How do consumers feel about this and is this right for your business? Take a look at this infographic by Comm100, a chatbot provider, to view the latest stats: